Managing Life Transitions
Leading with empathy during moments that matter
Whether it’s parental leave, chronic illness, bereavement, or caregiving, life transitions don’t pause for work - and how a manager responds can make or break loyalty, wellbeing, and performance. This timely, high-impact course equips leaders with the awareness, confidence, and practical tools to support employees navigating major life events - while balancing the needs of the team and business.
With real stories, ready-to-use strategies, and thought-provoking scenarios, this module helps HR and people managers respond with empathy, flexibility, and fairness.
Managing Life Transitions:
Build trust, reduce attrition, and create a culture where people can thrive at work and at home.
✅ Increase Retention & Loyalty – Support employees through transitions and reduce the risk of visible and invisible attrition
✅ Boost Manager Confidence – Learn what to say, ask, and do in high-stakes moments
✅ Create a Human-Centered Culture – Model empathy, flexibility, and inclusion in everyday leadership
✅ LMS-Friendly & Plug-and-Play – Seamless integration into your learning ecosystem
✅ High Value, Low Complexity – Get real impact in just 30 minutes
This e-learning course helps managers navigate the human side of work with clarity and care. You’ll walk away with practical tools to lead through life transitions, ensuring your people stay engaged, supported, and ready to thrive.
By completing this course, you will be able to:
🧭 Recognise how major life events, like parental leave or illness, impact employees and teams
🧠 Identify common fears, biases, and blind spots managers may hold during transitions
🤲🏽 Respond with empathy and confidence using practical conversation tools and check-in frameworks
🔄 Adapt team plans and workflows to support flexibility while maintaining performance
💬 Model inclusive leadership by creating a space where people feel safe to ask for what they need
The module includes four interactive lessons and ends with a final quiz. Each lesson can be customised and you have the option of reducing the content across the module if you want to offer a short e-learning course to your learners.
Lessons
Understanding Life Transitions
Explore what life transitions are, who they affect, and how they show up at work - especially across diverse identities, ages, and life stages.
Bias, Burnout & Belonging
Unpack the biases and assumptions that can surface when employees request flexibility - and the invisible load many carry.
What Managers Can Say & Do
Learn powerful questions, empathetic responses, and simple planning steps to support transitions and avoid attrition.
Team Success During Change
Balance empathy with accountability by creating inclusive plans that work for the whole team.
Fun, interactive learning developed by DEI experts
📘 Engaging scenarios and practical tools bring the learning to life - grounded in real manager challenges and lived experiences from diverse employee journeys.
🔬 Courses developed by our team of DEI experts.
🧩 Gamified knowledge assessment with quizzes, puzzles & more.
Who This Is For
👩🏾💼 Line managers and team leads managing parents, caregivers, or employees going through health challenges
🧑🏻⚕️ HR professionals and people partners responsible for inclusive policies and manager support
🧑🏽🏫 L&D and DEI teams building capability around inclusive leadership and employee wellbeing
🏢 Organisations seeking to retain top talent and become a true employer of choice
Choose the Right Option for Your Organisation
Choose the Right Option for Your Organisation
Yearly License
Multi-Year License
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One-Time Purchase
Enterprise
✅ For all modules we provide priority LMS support to ensure smooth integration.
➕ Additional customisation and language options are available.